Veterans Mortgage of America is a VA Approved Lender | NMLS ID 3117

Gene Pugh

Gene Pugh

Brand Ambassador & President of Military Outreach

Gene is a Vietnam Veteran who served with the 5th Special Forces Group and the Military Assistance Command Vietnam Studies and Observation Group (MACVSOG) from 1968 to 1969. He earned his BA from North Texas State University in 1970.

Following his military service, Gene worked for the Washington, DC Schools Adult Education Department, and the Labor Department, where he was involved in various special projects and served on the Mayor’s Emergency Task Force. He later transitioned into aviation, holding positions as a Fix Base Operator (FBO) Manager in Florida after obtaining his pilot’s license.

In 1980, Gene passed his Virginia Real Estate exam while working for Lan-Trac Enterprises in Tysons Corner, Virginia. He later became the Chief Investigator for Peregrine Investigations in Texas, where he conducted site penetration analysis and provided kidnapping awareness training for executive travelers. Gene also worked as a personal trainer and Service Manager for Bally Total Fitness before finishing his career as an assistant store manager for Sigel’s Fine Wine & Liquor.

Outside of his professional career, Gene is an accomplished author, with three published novels and thirteen screenplays to his name. He is actively involved in community service as the Past President of the Richardson Sunrise Rotary Club and as a member of various veteran associations, including the Special Forces Association, Special Operations Association, and Military Order of World Wars.

Jimmy O.
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"USAVA Lending did a fine job. They explained everything. They treated me just fine and they were real friendly. If I had a question they got right back in touch with me at the time they said they would. They got what I wanted. I had no complaints. They corrected things that needed to be done. I was alright with the interest rate being the same. I would recommend them."
Elizabeth C.
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We received VA Refinance from USAVA Lending. All expectations were meet we had excellent communications from the "Executive Assistant. They provided prompt and thorough services. I would recommend USAVA Lending. It was easy with no hassles."
Will M.
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"The service was real good and they were pleasant. They were real polite and nice. The loan closed early and it did not take too long. We had no problems with them. The loan originator was excellent. He set us up and he was fantastic! He called back to see if everything went smooth and to find out if we had any questions. We did not have any questions because they answered them. I would definitely recommend them."
Barbara S.
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"They did a great job! I was very satisfied with their helpfulness and they went as far as taking care of the little details. During the time I was refinancing, my husband was in the hospital and was in ICU. The Senior Loan Processor was very helpful and was there for me when I couldn't be quite there myself. We got a reduced interest rate and reduced payment. I got a lot of great customer service from their team. I was looking for a place online and just happened to find their website and have been trying to refinance for 2-3 years..."
Charles M.
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"Thank all of you that worked to get this mortgage through. The Senior Loan Processor was quite a tireless person working with us. She was good to us and caring. She was also reassuring. We were very nervous and she calmed our fears.We would recommend USAVA Lending very highly. They were friendly, courteous, informative. They explained everything. USAVA Lending was the first loan company we have used in many years and it was worth our while. They facilitated the process, so we had nothing was held up."
Levi M.
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"I have used USA Home Loans a couple of times now and I keep going back because the employee I work with is great. I am always treated well and the employee is very personable. I have recommended them and if asked I would keep recommending them they are efficient."
Anthony Z.
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"Everyone at USAVA Lending did a splendid job in refinancing my home..They were very courteous,imformative, and answered all my questions. They were all very professional in handling my re finance, and it was finished promptly.I recommend your Lending Instition very highly.Thank you all for doing such a great job!"
Joe L.
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"Compared to Chase and other places that I worked with USAVA Lending were excellent. It was impressive because they are in Arizona and I am 1000 miles away in the bay area in California and I got better service from them than I would get from Chase who is literally around the corner. When the loan originator contacted me I was kind of leery that something like this would go through, but he did a remarkable job in terms of managing the loan application and process..."